Click here for help. Who to ask, what to press, and who to call in Epic. Place a Ticket for Epic

Congratulations, Freeman Medical Staff. Epic is live.

One chart across the hospital and clinics. Thank you for the months of training, testing, and patience that got us here.

Hospital and clinics. One chart. October 24.

Hospital and clinics. One chart. Epic is live.

Welcome to the Medical Staff Hub, training and day to day resources for Freeman physicians and APPs.

Train Personalize daysGo live

Get help Personalize Suggest a fix

Trauma surgery providers smiling at their workstations during an Epic training class

Outpatient primary care providers smiling at their workstations during an Epic training class

Three ENT providers at their workstations during an Epic training class

Freeman providers at their workstations during an Epic training class

Freeman providers smiling at their workstations during an Epic training class

Dr. Logan Rice at a patient bedside during the MyFreemanHealth commercial

Hospitalists smiling at their workstations during Epic training

Dr. Espinoza of Nephrology working in Epic with Natalie of the Epic team at a Workflow Dress Rehearsal

Dr. Muneeb of Nephrology at his workstation with Sean of the Epic team at a Workflow Dress Rehearsal

Dr. Estep and Natalie Davenport of Occupational Medicine working through a visit in Epic with Adam of the Epic team at a Workflow Dress Rehearsal

A Freeman physician with Freddy the Fox at the 90 Day GLRA

Dr. Shazia Naseem working in Epic with Joelle and Kaylee of the Epic team at a September Lunch and Learn

Three Freeman physicians working in Epic at an August Lunch and Learn

The Clinical Transformation Support team at a July Lunch and Learn

A Freeman physician and an Epic trainer talking at an August Lunch and Learn

A Freeman physician working through Epic with an Epic trainer at an August Lunch and Learn

Trauma Surgery Epic Training, October 20

DAY ONE WINS

Day One was a great success

One-page summary to share →

Thank you for the energy and enthusiasm across Freeman. Nearly every ticket placed on Day One is already resolved, and patients still got amazing care from amazing providers.

User access issues resolved rapidly, so providers could get back to their patients.

Fewer duplicate warnings. Duplicate therapy warnings are off for the IV Flush and Parenteral Electrolyte classes, and duplicate medication warnings are off for all normal saline (NS) and 1/2 NS records.

No more Authorizing ID on electronic prescriptions. The required field is removed from every eRx.

More efficient workflows, built from your Day One feedback.

Nearly all providers were done rounding before dinner.

Providers tried Abridge on Day One. Let it write the note while you talk with the patient.

Something not right in Epic? Keep the tickets coming on the Report an Epic Issue form.

RELEVANT NOW

Last call: walk-in User Settings, October 20 to 22

No appointment: FSSB Room 135, 11:00 AM to 5:00 PM, Tuesday through Thursday. About 15 minutes, and required for Epic access.

Where and when →

Take the 90-second tour

Where everything lives on the hub, in a minute and a half, narrated by the CMIO.

Watch the tour →

Take the tour: your first months on Epic

Personalization, Abridge, Workflows, and where to suggest a fix, narrated by the CMIO.

Watch the tour →

Epic slower than it should be?

If it works but takes too many clicks, suggest a fix. The CMIO office reviews every suggestion weekly. Broken things still go to the IT Help Desk.

Epic Suggestions →

Epic Provider Training Resources

Training and Test-Out →

Epic Provider Training Resources

New to Freeman? Training comes first: no training, no access. Register on training.epic.com and check your status.

Training and Test-Out →

Let Abridge write the note

Ambient AI listens to the visit and drafts your note, with orders that flow into Epic. Available to every Freeman provider.

About Abridge →

Locum or incoming without credentials?

This hub works before you have Freeman logins. Bailey Knight in the Medical Staff Office can get you started.

Reach Bailey Knight →

Let your patients know about you

Submit your Provider Finder bio so patients and referring providers can find you.

Submit your bio →

Don't be surprised on day one

Results release straight to patients, legacy data has limits, nurses reach you by Secure Chat, and pended orders wait for your signature. Know it before it catches you.

Don't Be Surprised →

Put Epic on your phone

Mobile Heartbeat ends October 24. Install Haiku, enroll, and be ready for Secure Chat before go-live.

Haiku and Secure Chat Setup →

Put Epic on your phone

Secure Chat is how nurses reach you. Install Haiku, enroll, and turn on notifications.

Haiku and Secure Chat Setup →

Just started dictating with Dragon?

The setup course gets Dragon working on any Freeman workstation.

Begin Step 1 →

Epic slower than it should be?

If it works but takes too many clicks, suggest a fix. The CMIO office reviews every suggestion weekly. Broken things still go to the IT Help Desk.

Epic Suggestions →

Start here: which one are you?

A short checklist for where you are. Everything else lives under Dictation, Epic, and Workflows in the banner.

Not Here Just Started Been Here A While

Not on staff at Freeman yet?

Employment and recruiting live on the main Freeman website.

Physician career opportunities ↗ freemanhealth.com ↗

IT support

Logins, passwords, hardware, Epic, Dragon.

417-347-4500 Report an Epic Issue ↗ Everything else: fhsitsm.saasit.com ↗