Epic Glossary
The words you will hear every day, in one place. Each links to the page that covers it.
The full Epic desktop application on Freeman workstations. Everything else is a window into it.
Secure Chat and Haiku setup →Epic's phone app for iPhone and Android. Chart review, Secure Chat, schedules, In Basket, clinical photos, dictation, and charge capture. Freeman login required.
Secure Chat and Haiku setup →Epic's iPad app. Everything in Haiku plus fuller documentation: note writing, order entry, and a larger chart view.
Secure Chat and Haiku setup →The patient summary bar on the left side of every chart. Demographics, allergies, code status, care team, and key alerts at a glance.
Epic's built-in secure messaging. Replaces Mobile Heartbeat October 24. Attach the patient; use for non-emergent communication.
Secure Chat and Haiku setup →Reusable text blocks you insert with a dot phrase (for example .ros). They live in Freeman's Epic and do not transfer from another health system; rebuild yours in the User Settings Lab by pasting in the text of your old ones.
User Settings Lab →A token that pulls live chart data into a note, such as today's vitals or the medication list. Refreshable SmartLinks update when copied forward; static ones do not.
EMR Etiquette: Notes →The family of documentation shortcuts: SmartPhrases, SmartTexts, SmartLinks, SmartLists, SmartSets, and NoteWriter macros.
User Settings Lab →A single timeline view of a patient's vitals, labs, meds, and events for quick trending.
Epic's secure inbox for results, messages, cosigns, and refill requests. Review every working day.
EMR Etiquette: In Basket →Computerized Provider Order Entry. You enter your own orders. Verbal orders are for emergencies only.
Epic go-live facts →A grouped set of orders for a condition or procedure. Changes and new requests go through the OPA and Order Set Requests page.
OPA & Order Set Requests →Epic's record exchange with other Epic organizations, including Cox and Mercy. Outside notes, results, and medications appear in the chart without a records request.
Don't Be Surprised →A hands-on session, same day as training, to personalize preference lists, macros, and SmartPhrases.
User Settings Lab →A trained Freeman colleague in a black Super User vest. Your first stop for at-the-elbow help.
Help during go-live →An experienced Epic physician from another health system on site to coach providers during go-live.
Help during go-live →Freeman's MyChart patient portal. Results and notes release to patients here immediately when final.
Don't Be Surprised →